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How to remove Consumer Opinion adware from Mac?
What is Consumer Opinion?
Finereader for mac free trial download. Consumer Opinion is a piece of rogue software, classified as adware. Additionally, this application has browser hijacker traits. Hence, following successful infiltration, Consumer Opinion runs intrusive advertisement campaigns and makes changes to browser settings in order to promote fake search engines. Most adware-types and browser hijackers spy on users' browsing activity and it is highly likely that Consumer Opinion does so as well. Due to the dubious techniques used to distribute this app, it is also deemed to be a PUA (Potentially Unwanted Application).
Adware enables the placement of pop-ups, banners, coupons, surveys and other intrusive adverts - typically, on any visited website. The delivered ads seriously diminish the browsing quality, as they overlay page content and slow down the browsing speed. Furthermore, upon being clicked, intrusive advertisements redirect to various untrustworthy/malicious sites and some can even stealthily download/install software (e.g. PUAs). Browser hijackers assign the addresses of fake web searchers as browsers' homepage, default search engine and new tab/window URLs. With a browser hijacker installed: every new browser tab/window opened and search query typed into the URL bar - redirect to the promoted address. Illegitimate search engines are usually unable to provide search results, so they redirect to (or cause redirection chains ending with) Yahoo, Bing, Google and other genuine ones. What is more, recovering a hijacked browser is impossible without removing the software affecting it. Since browser hijackers can restrict/deny access to the browser's settings and/or undo any permitted changes made. Most PUAs (adware and browser hijackers included) have data tracking abilities. They can monitor browsing activity (URLs visited, webpages viewed, search queries typed, etc.) and collect personal information extracted from it (IP addresses, geolocations and other details). The collected data is then shared with and/or sold to third parties (potentially, cyber criminals). In summary, presence of unwanted software on devices can result in system infections, financial losses, severe privacy issues and even identity theft. To ensure device integrity and user safety, all suspicious applications and browser extensions/plug-ins must be eliminated without delay.
Name | Ads by Consumer Opinion adware |
Threat Type | Adware, Mac malware, Mac virus |
Detection Names | Avast (MacOS:AdAgent-L [Adw]), Sophos AV (AdLoad (PUA)), ESET-NOD32 (A Variant Of OSX/Adware.Synataeb.C), Kaspersky (Not-a-virus:HEUR:AdWare.OSX.Adload.h), Full List (VirusTotal) |
Additional Information | This application belongs to Adload malware family. |
Symptoms | Your Mac becomes slower than normal, you see unwanted pop-up ads, you are redirected to dubious websites. |
Distribution methods | Deceptive pop-up ads, free software installers (bundling), fake Flash Player installers, torrent file downloads. |
Damage | Internet browser tracking (potential privacy issues), display of unwanted ads, redirects to dubious websites, loss of private information. |
Malware Removal (Mac) | To eliminate possible malware infections, scan your Mac with legitimate antivirus software. Our security researchers recommend using Combo Cleaner. |
AnalyzerSkill, FractionData, WebQuestSearch - are a few examples of other adware-type apps. They appear legitimate and harmless. Users are tricked into download/installation with a wide variety of 'useful' and 'advantageous' features. However, the advertised functionalities are rarely operational. In fact, this is true of practically all PUAs. The sole purpose of unwanted software is to generate revenue for the developers; hence, functionality and user safety are irrelevant. PUAs are designed to deliver intrusive ad campaigns, hijack browsers, cause redirects and collect private data.
How did Consumer Opinion install on my computer?
PUAs are distributed via download/installation setups of other products. 'Bundling' is the term used to describe this false marketing method of packing regular software with unwanted or malicious additions. Rushed downloads/installations (e.g. skipped steps and sections, etc.) - increase the risk of unintentionally allowing bundled content into the system. Intrusive advertisements also proliferate PUAs. Once clicked on, they can execute scripts to download/install these applications without user permission. Some PUAs also have 'official' download webpages.
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How to avoid installation of potentially unwanted applications?
It is advised to research software before download/installation and/or purchase. Only official and verified download channels must be used. Since untrustworthy sources, e.g. unofficial and free file-hosting websites, Peer-to-Peer sharing networks and other third party downloaders - commonly offer dubious and/or bundled content. When downloading/installing, it is recommended to read terms, explore all available options, use the 'Custom/Advanced' settings and opt-out from supplementary apps, tools, features and other additions. Intrusive adverts appear legitimate, however they redirect to unreliable and questionable sites (e.g. gambling, pornography, adult-dating, etc.). In case of encounters with such ads and/or redirects of this kind, the system must be inspected and all suspect applications and browser extensions/plug-ins - immediately removed from it. If your computer is already infected with Consumer Opinion, we recommend running a scan with Combo Cleaner Antivirus for macOS to automatically eliminate this adware.
Consumer Opinion adware installed onto the Safari browser:
Consumer Opinion adware's installation folder:
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Quick menu:
- STEP 1. Remove Consumer Opinion related files and folders from OSX.
- STEP 2. Remove Consumer Opinion ads from Safari.
- STEP 3. Remove Consumer Opinion adware from Google Chrome.
- STEP 4. Remove Consumer Opinion ads from Mozilla Firefox.
Video showing how to remove Consumer Opinion adware using Combo Cleaner:
Consumer Opinion adware removal:
Remove Consumer Opinion-related potentially unwanted applications from your 'Applications' folder:
Click the Finder icon. In the Finder window, select 'Applications'. In the applications folder, look for 'MPlayerX','NicePlayer', or other suspicious applications and drag them to the Trash. After removing the potentially unwanted application(s) that cause online ads, scan your Mac for any remaining unwanted components.
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Remove ads by consumer opinion adware related files and folders:
Click the Finder icon, from the menu bar. Choose Go, and click Go to Folder..
Check for adware-generated files in the /Library/LaunchAgents folder:
In the Go to Folder.. bar, type: /Library/LaunchAgents
In the “LaunchAgents” folder, look for any recently-added suspicious files and move them to the Trash. Examples of files generated by adware - “installmac.AppRemoval.plist”, “myppes.download.plist”, “mykotlerino.ltvbit.plist”, “kuklorest.update.plist”, etc. Adware commonly installs several files with the same string.
Check for adware generated files in the /Library/Application Support folder:
In the Go to Folder.. bar, type: /Library/Application Support
In the “Application Support” folder, look for any recently-added suspicious folders. For example, “MplayerX” or “NicePlayer”, and move these folders to the Trash.
Check for adware-generated files in the ~/Library/LaunchAgents folder:
In the Go to Folder bar, type: ~/Library/LaunchAgents
In the “LaunchAgents” folder, look for any recently-added suspicious files and move them to the Trash. Examples of files generated by adware - “installmac.AppRemoval.plist”, “myppes.download.plist”, “mykotlerino.ltvbit.plist”, “kuklorest.update.plist”, etc. Adware commonly installs several files with the same string.
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Check for adware-generated files in the /Library/LaunchDaemons folder:
In the Go to Folder.. bar, type: /Library/LaunchDaemons
In the “LaunchDaemons” folder, look for recently-added suspicious files. For example “com.aoudad.net-preferences.plist”, “com.myppes.net-preferences.plist”, 'com.kuklorest.net-preferences.plist”, “com.avickUpd.plist”, etc., and move them to the Trash.
Scan your Mac with Combo Cleaner:
If you have followed all the steps in the correct order you Mac should be clean of infections. To be sure your system is not infected run a scan with Combo Cleaner Antivirus. Download it HERE. After downloading the file double click combocleaner.dmg installer, in the opened window drag and drop Combo Cleaner icon on top of the Applications icon. Now open your launchpad and click on the Combo Cleaner icon. Wait until Combo Cleaner updates it's virus definition database and click 'Start Combo Scan' button.
Combo Cleaner will scan your Mac for malware infections. If the antivirus scan displays 'no threats found' - this means that you can continue with the removal guide, otherwise it's recommended to remove any found infections before continuing.
After removing files and folders generated by the adware, continue to remove rogue extensions from your Internet browsers.
Ads by Consumer Opinion adware removal from Internet browsers:
Remove malicious extensions from Safari:
Remove ads by consumer opinion adware related Safari extensions:
Open Safari browser, from the menu bar, select 'Safari' and click 'Preferences..'.
In the preferences window, select 'Extensions' and look for any recently-installed suspicious extensions. When located, click the 'Uninstall' button next to it/them. Note that you can safely uninstall all extensions from your Safari browser - none are crucial for normal browser operation.
- If you continue to have problems with browser redirects and unwanted advertisements - Reset Safari.
Remove malicious plug-ins from Mozilla Firefox:
Remove ads by consumer opinion adware related Mozilla Firefox add-ons:
Open your Mozilla Firefox browser. At the top right corner of the screen, click the 'Open Menu' (three horizontal lines) button. From the opened menu, choose 'Add-ons'.
Choose the 'Extensions' tab and look for any recently-installed suspicious add-ons. When located, click the 'Remove' button next to it/them. Note that you can safely uninstall all extensions from your Mozilla Firefox browser - none are crucial for normal browser operation.
- If you continue to have problems with browser redirects and unwanted advertisements - Reset Mozilla Firefox.
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Remove malicious extensions from Google Chrome:
Remove ads by consumer opinion adware related Google Chrome add-ons:
Open Google Chrome and click the 'Chrome menu' (three horizontal lines) button located in the top-right corner of the browser window. From the drop-down menu, choose 'More Tools' and select 'Extensions'.
In the 'Extensions' window, look for any recently-installed suspicious add-ons. When located, click the 'Trash' button next to it/them. Note that you can safely uninstall all extensions from your Google Chrome browser - none are crucial for normal browser operation.
- If you continue to have problems with browser redirects and unwanted advertisements - Reset Google Chrome.
What is Adware.MAC.Genieo?
Adware.MAC.Genieo is an adware infection. Adware refers to unwanted applications that generate revenue for their creators by displaying advertisements on users’ computers. Adware is most commonly installed using a deceptive software marketing method called ‘bundling’. Users are tricked into believing that they are downloading a Flash Player update, or other popular free software, but often do not notice other unwanted applications attached to the installation steps of the software they initially downloaded. By not paying enough attention to installation steps, many users inadvertently install adware onto their systems.
Adware comes in many forms such as fake Chromium-based browsers, weather forecast widgets, toolbars, etc. The behaviour of adware applications often varies. Some bombard Internet browsers with pop-up ads, whilst others stealthily track users’ browsing behaviour and send the recorded information to advertisers. Some might add a ‘virtual layer’ to websites that users visit and display additional banner ads.
How to know if your Mac is infected with adware?
- Pop-up ads appear while browsing the Internet. Although this could be normal, look for pop-up ads that seem out of place or inappropriate – for example, a pop-up ad opens when visiting Google.com.
- Your Internet browsers have slowed down (most adware programs are poorly programmed and their presence significantly reduces browser performance).
- Legitimate websites show dubious ads. Adware applications use a ‘virtual layer’ over everyday legitimate sites to display various ads. For example, you should be suspicious if you visit google.com and see banner ads promoting gambling or adult content.
- You see new extensions or toolbars that you did not install. Adware applications commonly install various toolbars and browser add-ons that redirect users to specific Internet searches or display advertisements. For example, rather than going through google.com, Internet searches are redirected to yahoo.com or bing.com.
Appearance of a fake Flash Player update pop-up distributing adware infections:
How did Adware.MAC.Genieo install on my Mac?
The most common source of adware infections are free. software download websites, fake Flash Player updates, and torrent download sites. For example, after downloading a popular player from a software download website, users might rush through the installation steps not noticing that they are, by default, agreeing to install various toolbars and other adware together with the downloaded app.
Owners of download websites add a ‘download agent’ or ‘custom installer’ that “offers” (sometimes in a very deceptive way) installation of additional applications (most commonly, adware) together with the downloaded free software. Deceptive pop-up ads are another common source of adware used to trick users into downloading supposedly useful apps (for example, weather forecast widgets). In fact, the main purpose of these apps is to display ads and generate revenue for their developers.
Appearance of a deceptive free software installer that is bundling adware infections:
How to avoid installation of adware?
To minimise the chances of Mac infection by adware, download free, software from developers’ websites only. Do not search for software cracks or use Torrent websites. Never trust Internet pop-up ads asking you to update software (for example, Flash or Java) – these ads are often part of a scam and you will download trojans and adware, rather than any software update. When installing free software, be attentive and check all advanced/expert installation options, since these might reveal potential installation of adware.
Automatic Adware.MAC.Genieo removal:
Manual adware removal can be a lengthy and risky process that involves removing files from various locations on the system. Combo Cleaner is award-winning Mac antivirus software that can detect and remove Adware.MAC.Genieo automatically. Click the button below to download Combo Cleaner:
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Manual Adware.MAC.Genieo removal:
1. Click on any blank space on your desktop, then select “Go” from the top menu.
2. Select “Go to folder“…
In the opened window, individually paste the lines shown below. In the opened folders, look for adware generated files and remove them. Look for recently-added files that seem out of place. Here are some examples of malware generated files: “com.MyMacUpdater.agent.plist“, “com.MyShopcoupon.agent.plist“, etc.
Here’s a list of folders commonly used by adware infections:
- /Library/LaunchAgents
- /Library/Application
- ~/Library/LaunchAgents
- /Library/LaunchDaemons
Here’s a sample of how a folder with adware files looks like:
Adware removal using Activity Monitor:
1. Open you Launchpad, select “Other“, in the opened list select “Activity Monitor“.
2. In Activity Monitor look for any suspicious process name, when located double click on it.
3. In the opened window click the “Sample” button. This will open an additional window where you will see a line starting with “Path:” Select the path of the suspicious process (select the path, then right click your mouse over the selection and click “copy“).
4. Click on any blank space on your desktop, then select “Go” from the top menu.
5. From the “Go” menu select “Go to Folder…“, in the opened window paste the path of the suspicious process you copied previously.
6. From the opened folder: drag and drop the file of the suspicious process to your trash can.
Some adware applications install unwanted browser extensions that allow them to display unwanted advertisements or redirect users’ Internet searches. The next step when dealing with adware infections is removal of rogue browser extensions:
Remove rogue browser extensions from Safari:
Step 1 Open your Safari browser. Click on Safari (top menu) and select “Preferences” from the list.
Step 2 In the preferences window select “Extensions” and remove all suspicious extensions by clicking “Uninstall“.
Remove rogue browser extensions from Google Chrome:
Step 1 Open your Google Chrome browser and click on the three dots symbol. From the opened list select “More Tools” and then “Extensions“.
Step 2 In the opened window look for suspicious extensions and click on “Remove” button next to them.
Remove rogue browser extensions from Mozilla Firefox:
Step 1 Open your Mozilla Firefox browser. Click on the three lines symbol. From the opened list select “Add-ons“.
Step 2 In the opened window look for suspicious add-ons and remove them by clicking “Remove” button next to them.